“Why isn’t my resume working?!” That’s a question I sometimes hear from my clients, and I understand their frustration.
The truth is, resume writing is a lot of work and it takes time to paint an accurate picture of one’s relevant employment history. That is why, as a general rule, I encourage my clients to use specific language in their resumes, so that the picture they have in their minds gets accurately translated onto paper.
The truth is, resume writing is a lot of work and it takes time to paint an accurate picture of your relevant employment history.
A great way to do this is to use numbers to quantify your achievements. For example, instead of listing general duties like “resolved customer complains,” spell out exactly what you accomplished: “Ensured 100% customer satisfaction by using creative problem-solving skills and diplomacy to resolve customer complaints.”
Being specific and using numbers takes a little extra work, but it will pay huge dividends when marketing yourself for your job search!